Help
Frequently asked questions
Do you deliver outside Ghana?
Yes. We deliver worldwide — across Ghana, the UK, all African countries and the rest of the world. Delivery cost is shown at checkout once you choose your destination.
How can I pay?
You can pay with MTN MoMo, Telecel Cash or AT Money, or place your order through WhatsApp on +233 24 270 2525.
Are your products original?
Yes. Every wig, beauty and skincare product is sourced from trusted suppliers, and we only sell authentic products.
How long does delivery take?
Most Accra orders arrive within 1–2 days, other Ghana regions within 2–4 days, and international orders within 5–14 days depending on the destination.
Can I return a product?
Unopened products can be returned within 7 days of delivery. Message us on WhatsApp with your order number to start a return.
How do I track my order?
Sign in to your account to see every order and its status, or message us on WhatsApp with your order number.
Is my personal data safe?
Yes. The shop is fully encrypted, passwords are never visible to staff, and we never sell your data. Read our privacy policy for details.
What are your opening hours?
We reply 9:00 am–5:00 pm, UK & Ghana (GMT). Messages received after 5:00 pm are answered from 9:00 am on the next service day.
Still need help? Contact us or read our privacy policy.